Business News
How AI is Transforming Outbound Call Centers
The Call Center industry is on fire. With both changes to long-term foundational technologies and sudden creation of new ones, the ever-competitive world of outbound call centers is changing at a pace that was hard to imagine even a year ago. Dmitri Lepikhov, CEO of the telephony company MightyCall, has an opinion about the future of the industry.
By Joe Richmond