For many disruptors, finding the right time to transition into the next period of growth while keeping up with - and scaling - their offering is a significant challenge. This is where business process management (BPM) comes in.
Before you head down the path of focusing on the organogram, who reports to whom or is responsible for specific activity, it's essential to first define what the operating model is and how it actually works
It's time to think about how to implement a solid business transformation program that will lead to genuine progress, increased productivity and the opportunity to compete more successfully