How Ability to Pay Trumps Willingness to Pay in Southeast Asia

The ‘market-mandated margin compression’ strategy will be a driving force for the future of digitally-native brands across the region

By Jack Farrell | Dec 05, 2018
Pixabay

Opinions expressed by Entrepreneur contributors are their own.

You're reading Entrepreneur Asia Pacific, an international franchise of Entrepreneur Media.

While business schools around the world are teaching students about willingness to pay, they are often taking a more foundational concept for granted, especially in emerging economies: ability to pay. Ability to pay can be defined as the price someone can pay given the amount of money they earn. In developing regions like Southeast Asia, the most successful Western digitally-native brands are gaining market share slowly because they don’t understand that ability to pay trumps willingness to pay. In response, local entrepreneurs are building digitally-native brands with the ability to pay at the forefront of their strategy.

Games They Play

There’s a good reason digitally-native brands in emerging markets can undercut the competition coming from more developed markets—the margins in these industries are “out-of-whack”, as described by David Gowdey, managing partner at Jungle Ventures. “Out-of-whack” means astronomical in the sense markups can be thousands of times over the manufactured price (i.e. a pair of eyeglasses selling for $250 versus a manufactured cost of $3).

As a result, the two most important drivers of success for digitally-native brands in Southeast Asia are:

  1. Identifying an industry with “out-of-whack” margins
  2. Knowledge of the “ability to pay” by the local market

I like to call this the “market-mandated margin compression” strategy.

Local entrepreneurs can be confident in the “market-mandated margin compression” strategy because Western brands can’t go country to country and price at ability to pay. These companies are handicapped because they can’t price their product dramatically differently across markets as it will dilute their brand and eradicate consumer trust among their target consumer, the millennials.

What Matters

In size alone, the two billion millennials worldwide comprise a substantial business opportunity for any industry, but millennials around the world have dramatically varying abilities to pay. Malaysian millennials earn an average of $6,674 annually, while the US’ rake in $35,592. Understanding this difference and how it varies across countries is vital for entrepreneurs to build successfully digitally-native brands in Southeast Asia.

It might seem that given the drastically smaller incomes of millennials in Southeast Asia, the opportunity is minimal. This is quite the contrary because the younger demographic of Southeast Asian millennials makes up for this. Below is a chart of the median age across the ten ASEAN countries. For perspective, the median age of the population of the US is 37.

Median age across ASEAN Countries

Country

Median Age

Laos

21.9

Cambodia

23.9

Philippines

24.2

Myanmar

27.9

Indonesia

28.4

Malaysia

28.5

Vietnam

30.4

Brunei

30.6

Thailand

38

Singapore

40

Source: Statista 2015

To see the “market-mandated margin compression” strategy succeeding we will explore the eyewear industry.

USA’s Warby Parker and India’s Lenskart

According to Crunchbase, Warby Parker disrupted the eyewear industry by creating a lifestyle brand built around social consciousness at a “revolutionary price”. The average price point of $95 (interestingly, the exact same price point as Allbirds footwear) is significantly less expensive than other designer quality eyeglasses in the US market. Compare Warby Parker with Versace, for example. At $250, Versace frames are over two and a half times as expensive as this new competition.

In India, the average millennial income is $5,064, which means that $95 a pair is largely out of reach. The founders of Lenskart identified this issue and saw it as an opportunity to build a digitally-native eyewear company offering comparable eyewear at Rs999 ($14.25 USD).

This price is much better aligned with the target audience’s income level, which raises another question: is the quality of these products similar?

The answer is yes, and for a notable reason. Ninety percent of the world’s eyewear is manufactured in China, with 30 percent of it made in just five factories.

According to marketing professor Dr Lois Bitner Olson, who visited some of these factories, “You’ll see several production lines and running down them are sunglasses that are going to end up at Target (an American department store) for $6.99 and sunglasses that are going to end up at Nordstrom or Saks that are designer sunglasses for $250. And they cost pretty much the same amount to make.”

Regarding these costs, she says, “Some of the ones you’re buying for $6.99 might cost 25 cents to make. They are really, really inexpensive. Total markup, you know, on those versus the ones that are $3 being extrapolated to $150. Those have a higher margin but most of them are still inexpensive [to produce].”

Unique model?

Assuming both Warby Parker and Lenskart buy their high-end glasses at $3 a piece, these are strong margins. This puts the $95 pair from Warby Parker at a margin of 3,100 percent. The $14.25 pair from Lenskart has a margin of 475 percent. Lenskart can thrive on these smaller margins because India has 440 million millennials compared to America’s 71 million. The smaller margin is easily compensated for by the larger market.

This industry example is not unique as most consumer categories have “out-of-whack” margins because powerful brand names demand high premiums. Therefore, the “market-mandated margin compression” strategy will be a driving force for the future of digitally-native brands across Southeast Asia and there is certainly a unicorn out there on the horizon.

While business schools around the world are teaching students about willingness to pay, they are often taking a more foundational concept for granted, especially in emerging economies: ability to pay. Ability to pay can be defined as the price someone can pay given the amount of money they earn. In developing regions like Southeast Asia, the most successful Western digitally-native brands are gaining market share slowly because they don’t understand that ability to pay trumps willingness to pay. In response, local entrepreneurs are building digitally-native brands with the ability to pay at the forefront of their strategy.

Games They Play

There’s a good reason digitally-native brands in emerging markets can undercut the competition coming from more developed markets—the margins in these industries are “out-of-whack”, as described by David Gowdey, managing partner at Jungle Ventures. “Out-of-whack” means astronomical in the sense markups can be thousands of times over the manufactured price (i.e. a pair of eyeglasses selling for $250 versus a manufactured cost of $3).

Jack Farrell

Founder, PawedIn
Jack Farrell is a former athlete and entrepreneur from America where he built, scaled, and exited the first three-sided platform in the pet industry. Fascinated by the exponential growth of the region's digital economy, he now makes Kuala Lumpur his home and is constantly chattering about all things venture capital and e-commerce.

Related Content

Business News

Swissquote Appoints Rafael Weber as Deputy CEO for Singapore

Swissquote, the digital financial services group, has appointed Rafael Weber as Deputy Chief Executive Officer of its Singapore business, further strengthening its leadership team in the region. In his expanded role, Weber will continue to focus on scaling Swissquote’s Singapore operations while overseeing all client relationships, ensuring continuity and the development of long-term partnerships in […]
Business News

Standard Chartered Strengthens Discretionary Portfolio Management Team in Singapore with Three New Hires

Standard Chartered has strengthened its discretionary portfolio management (DPM) capabilities in Singapore with the appointment of three new professionals, reinforcing the bank’s continued investment in its wealth management platform. Sylvain Huard has joined the bank as Head of Asset Allocation, reporting to Daniel Furer, Global Head of Discretionary Portfolio Management. Huard brings extensive experience to […]
Business News

Entrepreneur Asia Summit & Awards 2026 to Convene Asia-Pacific’s Leading Founders, Investors and Change-Makers in Singapore

Singapore | 13 February 2026 — Entrepreneur Asia Summit & Awards 2026, Asia-Pacific’s premier gathering of entrepreneurs, innovators, and business leaders, will take place on 13 February 2026 at The St. Regis Singapore, bringing together an influential mix of founders, CEOs, investors, and ecosystem leaders for a day of high-impact conversations, networking, and recognition. The […]
Business News

SLEEK EV Secures US$8.5 Million Series A First Close Led by KYMCO Capital

SLEEK EV, a technology manufacturer focused on electric motorcycles and vehicle electrification, has secured a US$8.5 million first closing of its Series A funding round. The round was led by KYMCO Capital, with participation from January Capital, Krungsri Finnovate, and ORZON Ventures. The investment supports SLEEK EV’s plans to expand operations across Thailand and strengthen […]
Business News

Foundation Healthcare Holdings and UOB Announce Strategic Partnership to Support Healthcare Providers

Foundation Healthcare Holdings (FHH) and UOB have entered into a strategic partnership to provide tailored banking, insurance, and digital solutions for healthcare providers under the Health Connective Programme. Under the collaboration, more than 650 healthcare providers in the programme will gain access to financial and operational solutions designed to support their day-to-day clinic operations and […]
Business News

Maybank Singapore Supports 2,500 Beneficiaries Through Regional Ramadhan Relief Programme 2026

Singapore, 8 February 2026 — Maybank Singapore has launched the Singapore leg of Maybank Group’s Regional Ramadhan Relief Programme 2026, providing support to 2,500 beneficiaries from lower-income families and seniors ahead of the holy month of Ramadhan. Introduced in 2013, the Regional Ramadhan Relief Programme is a long-running Maybank Group initiative aimed at supporting communities […]